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I'm really sorely tempted to write a letter to the owner of this store.

Star Costume & Theatrical Supply
3230 S Valley View Blvd 120
Las Vegas, NV

Phone: (702) 731-5014

I called them while en route to their store, to verify they had two lab coats in stock and available. They confirmed they did, But were unwilling to remain open long enough for me to get there, (I was two minutes away) even when offered a $10.00 tip.

I saw them drive out of the parking lot, while I was waiting to turn into it.

I'm really tempted to write a nice long letter to the owners, and make sure and go around and write a bad review at every site I can find that reviews the service of places like this (citysearch, angies list etc)

Yeah, so I'm not even bothering dressing up tonight.



Jun. 23rd, 2007 08:45 pm (UTC)
yes but you work for a soulless corporate mega chain. Not an individial store that thrives off of building business relationships with their customers.

I can compare and contrast my work at Alphagraphics, a mom and pop franchise store, as a key operator, where I would routinely help customers and stay late, especially if someone called and told me they were on the way. and were only 4 blocks away.